Special Collections and Leeds University Library Galleries started the year with a day of sharing, learning and planning at a staff away day. It was a great opportunity to bring everyone together and reflect on all that we achieved in 2017 across Special Collections and both Galleries.
We started the day with a few exercises to find out more about everyone in the room. We discovered that the most languages spoken by one person is three. We have many musical team members, with the cello, guitar and tuba among the instruments played, definitely enough to start a Special Collections band! Many of our team members hold multiple roles within the University, the most being three by one person. Lots of our wonderful staff have been on television at least once – so much star quality!
The core focus of conversation throughout the day was about further increasing access to our world-renowned collections for students, academic staff, researchers and the wider public. We heard about the ways in which our teams have already been working on this and shared with colleagues what have been the most significant changes.
In the Galleries we have had a Visitor Experience team restructure and welcomed two new wonderful Gallery Assistants, and a new Galleries Events and Marketing Assistant. This has helped us to provide consistent service to our visitors and focus on providing excellent customer service. The Special Collections Reading Room team have updated all of their manuals and documentation to make them more accessible to visitors. This will ensure that researchers using Special Collections have all of the information they need.
Collections and Engagement Managers working across the service discussed the huge amount of material bequeathed to the University’s collections last year and the on-going task of cataloguing it all and making it available for future access and display. Our Digital Content team shared their work around visitor enquires and setting targets to reduce response time. Their aim is to facilitate access to Special Collections material as quickly as possible and continuing to develop the fantastic service they provide.
We heard about an exciting marketing campaign being developed for 2018. It will increase awareness of the Galleries in the Leeds to ensure that as many people as possible know what an amazing asset we are to the city, and that we are free and open to all! The Galleries are currently working with a design company to develop new concepts and create eye-catching visuals – be on the lookout throughout May and let us know where you spot them!
Did you know that archives can sometimes contain hazardous materials? We learned what to look out for and how to take precautions when dealing with potential risks in our collections. Did you know that degrading film negatives emit vinegar fumes, called ‘vinegar syndrome’ or that toxic arsenic was used in a 19th and early 20th century conservation technique for damaged paper called ‘silking’? We were encouraged that our Collections Care Team are making sure collections hazards are being logged and managed safely.
With everything from marketing to archives, we had a fantastic day of sharing, reflecting and planning and are looking forward to an exciting year to come! Special Collections and the Galleries are open to staff, students and the public six days a week, so come along and find out more about the amazing exhibitions, displays, archives and research resources we have to offer!